Background

Expert Systems IVR (Asia) Co., Ltd. (ESI) is the leading one stop telephony solution company in Asia-Pacific.  For incumbent and emerging needs of communication, ESI provides a robust multi-solution Telephony Systems platform that helps manage the communications and services of enterprise organizations effectively.

With over 18 years of proven experience in the telecommunication industry, ESI is a specialist in IP communications and video platform which continuously providing innovative solutions for corporate, enterprises and Telco, helping them meet their business needs and market challenges they are experiencing.  ESI optimize companies’ resource allocation for current services and future plans, save costs on telecommunication implementation and bridge the gap between operations and customer service to deliver fast and tangible results.  

ESI’s team is composed of international computer telephony experts and marketing experts based in Hong Kong with subsidiaries in China, Taiwan, Philippines, Indonesia and some other countries in Asia, giving us a unique insight into the global telecommunication market.

ESI offers a range of telecommunication products, including PBX, IP communication solution, Video platform, IVVR, Call center, Unified messaging, SS7 solution and IP Media Server. Since our founding, a focus on expert has been maintained. We also kept innovating advanced communication systems in order to supply and support a platform that is capable of evolving so organizations can take the advantage of new technological developments so giving them the competitive edge over their rivals, both now and on into the future.

Mission

ESI committed to empower communication environment, deliver a quality services and reliable system for customers.  Make it easy for business, help customer to increase efficiency and enhance profit potential.

Company Overview

Company Structure