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Computer Telephony Building Blocks
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| SmartWORKS Call Logging Blades |
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SmartWORKS™ IPX
Call Recording for IP-PBXs |
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| Key Features and Benefits |
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| Multiple PBX support |
| The same hardware can be used to interface with majority of the industry leading IP-PBXs. |
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| Multiple Protocol Support |
| The same hardware supports SIP, H.323 and Skinny (SCCP) and is designed to accommodate future protocols with just a software upgrade. |
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| Mirror Port Independent |
| May be placed anywhere in the system to accommodate specific application requirements. |
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| Flexible Event Triggering |
Applications can start and stop recording based on AudioCodes call control or take advantage of PBX/protocol specific
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| Tap Environment |
| The IPX is designed for IP call recording applications. Its active interfaces can be connected directly to an available mirror port or, when used in conjunction with a TX100, can be connected passively anywhere within the IP-PBX configuration. Up to 480 media sessions per board can be monitored at a time. |
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| Session Management |
| The IPX software includes a Session Manager for tracking media sessions on the IP network. Each media session is treated as a unique call with a unique Session ID. Your application can easily manage media forwarding with the Session IDs provided by the IPX. |
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| Station Management |
| Automatically locates all VoIP endpoints on the network and assigns each a unique Station ID. IPX software dynamically identifies phones as they are added to the network and reports when they are removed |
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| RTP Forwarding |
| A single IPX can forward media (RTP) to multiple network devices such as an IPM260 or the soft recorder. |
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SmartWORKS™ NGX
Single Card Solution to Passively Record Proprietary
TDM PBX Extensions |
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| Key Features and Benefits |
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| Multiple PBX support |
| A single board interfaces with a majority of PBX manufacturers and BRI PBX Vendors on Single Hardware Platform |
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| Firmware Upgraded |
| A simple firmware upgrade allows the NGX to adapt to different PBX environments. |
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| Common API and Events |
| Wide Spectrum of Trigger Events
Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events. |
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| CODEC Support |
| SmartWORKS™ offers a large selection of voice CODECS.(including G.723.1,
G.729A and MS GSM) |
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| Tap Environment |
| The NGX is designed for tapping behind a proprietary TDM PBX. Residing between the PBX and agent phones, the SmartWORKS™ NGX’s high impedance receivers record both sides of a call without interrupting service. The NGX is available in 8,16,and 24 port configurations. The SmartWORKS™ API supports a total of 512 channels per system. As a result, the SmartWORKS™ NGX is ideal for low to high-density environments. |
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| Extensive PBX Support |
| Designed with international deployment in mind, the SmartWORKS™ NGX taps 2-wire, 4-wire, BRI and full duplex PBX’s. The list of PBXs the NGX supports is constantly growing. Contact your Ai-Logix sales representative for more information. |
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| Built in Performance Monitoring |
| The SmartWORKS™ API provides framer alarms and network statistics to pass easily into performance monitoring applications. Event driven framer alarms are generated with a loss of signal condition. Network statistics are available for both sides of the conversation, incoming and outgoing. Statistics such as synchronization errors, line amplitude, noise or clipping are available via a simple API function call. |
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SmartWORKS™ DP
T1/E1 Passive TAP Card |
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| Key Features and Benefits |
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| Software Switchable T1/E1 Interface |
| Supports T1 and E1 using the same board. Automatically configures for all supported ISDN variants. |
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| ISDN Call State Monitoring |
| Interprets the ISDN signaling protocol and reports the call states and call parameters via comprehensible API events. |
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| True Dual Span Capabilities |
| A single RJ-45 interface is capable of recording both sides of a conversation, which maximizes
the usefulness of each individual port. Each port has dual framers. |
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On-board DSP to
Complete Voice Processing |
| Robust call recording features combined with ISDN call control, eliminates the need for other resources on the system. |
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| CODEC Support |
| SmartWORKS™ call recording products offer a large selection of voice CODECS. (including G.723.1, G.729A and MS GSM) |
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| High Density Passive Tap Capabilities |
| Operating between a central office and PBX, the SmartWORKS™ DP’s high impedance receivers records both sides of a call without interrupting service. Each board can process up to 60 channels, with a maximum of 512 channels per host. Service is never interrupted even if the SmartWORKS™ DP-equipped PC is shut down. |
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| International Protocol Support |
| The SmartWORKS™ DP supports Channel Associated Signaling (CAS), Non-Facility Associated Signaling (NFAS) , DASS2 and any Q.931 based ISDN variant. Trunk coding and framing is selected on a per framer basis. This allows a single board to monitor two trunks, each with different settings. |
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| Built in Performance Monitoring |
| Network conditions and call statistics are easily accessed via the SmartWORKS™ API. Event driven alarms are reported for loss of signal conditions or synchronization errors. Framer and call statistics are available through standard API function calls. |
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SmartWORKS™ LD
Analog Passive/Active Card |
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| Key Features and Benefits |
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| 4-24 Port Telephony Cards |
| Offers low to high density boards that are ideal for any analog environment. |
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| Voltage Detection |
| Voltage values are reported with standard SmartWORKS™ API events to simplify application development. |
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| Programmable Voltage Thresholds |
| Control voltage detection event reporting with ease by adjusting the board to the local analog environment. |
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| Detects Polarity Reversal |
| Adapts to environments where Tip and Ring are reversed. |
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| Minimum 18k Ohm Impedance |
| High impedance receivers record both sides of a call without interrupting service. |
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| CODEC Support |
| SmartWORKS™ offers a large selection of voice CODECS (including G.723.1, G.729A and MS GSM) |
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| Tap Environment |
The LD series accomodates low to high density environments with 4, 8, 16, or 24 port boards. The SmartWORKS™ API supports a total of 512 channels per system. The tapping point can be anywhere on an analog line: between Central Office and PBX, Central Office and phones, or PBX and phones.
Terminate Environment
The LD series can be used to initiate as well as terminate calls. When configured as an interactive resource, phone lines can directly connect to and terminate on the LD boards. Standard ring detection is available. |
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| World-Wide Analog Support |
| The SmartWORKS™ LD supports passive call recording on ground start and loop start analog networks. It has line terminating capabilities for loop start environments. Features such as programmable voltage thresholds, voltage detection, and polarity reversal are managed through the common SmartWORKS™ API. As a result, the SmartWORKS™ LD easily adapts to variations found on analog systems throughout the world. |
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| Built in Performance Monitoring |
| Built in voltage detection allows SmartWORKS™ LD to distinguish a disruption of service if a cable is damaged or disconnected. This feature is unique in the industry and only available on the LD series. |
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| For details: marketing@esi-asia.com |
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