Multi-messenger platforms Integration
Remove adoption barriers. Seamlessly communicate with clients over the popular messaging platforms that they are used to, including WhatsApp, WeChat, Signal, Telegram, LINE and more. Enable your employees to send messages from one centralized platform regardless of the messaging application the client prefers.
Data Ownership & Centralization
Conversations and data are centrally recorded for monitoring, auditing and even CRM or analytics. Data is no longer stored on individual employee phones, so information is controlled and retained in the event an employee leaves the business.
All communications are recorded and stored, maintaining a digital audit and reporting trail for compliance purposes. Proactively set controls and rules on what information can be shared by whom.
Customization and Branding
Deliver a branded experience with customers seeing your branding. Integrate your messaging conversations into your internal systems. LeapXpert’s FMOP’s open architecture enables integration with business-critical applications the development of further value-added functionalities.
Security & Confidentiality
Ensure conversations between your employees and customers are kept secure. Manage employee access, role-based authorisations, multi-factor authentication to maintain control, visibility and accountability.
Effectiveness & Productivity
Centralize all messaging applications for clients into one platform. No need to switch applications to talk to your clients. Message, share documents and multimedia files, make voice and video calls across multiple messaging applications from within one environment