ESi

Expert Job Dispatch

Centralized system for task and job management targeting for property management industry

Expert Job Dispatch System is a mission critical system that target for property management industry. Our experts with consultant with property management design the most optimal work flow for property management especially in repair and maintenance sectors.

  • To Improve response time for tenant request and regular task distribution
  • To raise service level and corporate image in property management industry
  • To provide user friendly system with low button hit count and GUI based application to entry-level user
  • To provide mobility supports of job dispatch via 3G/WIFI network to all staff adopted to job dispatch system on mobile devices
  • To Centralized all case information and supporting in multi-media formats into the Application server
  • To Centralized tenant request at operator and distribute requests to all worker
  • Support image, text and pre-defined message in each case’s attachment
  • Support managed of job status and assigned worker
  • To Improve staff efficiency by quick lookup of all assigned task which is arranged by the location
  • To provide centralized system for task and job management
  • To provide a paper-free work flow

Application Server

  • CPU – Quad Core 3GHz
  • 8GB RAM
  • 320GB HDD
  • Gigabit Ethernet adapter x2

 

Mobile Client

  • Android Tablet 0 or above with rear camera
  • Support WIFI or 3G mobile data plan

 

Operator PC

  • Dual Core 2.0GHz
  • 2GB RAM
  • 160GB HDD
  • Ethernet adapter, WIFI or 3G mobile data

Server Roles and Client Machine Description

  • JP Server
    Provide Centralized Functionality to internal agent desktop and remote mobile client

 

  • Agent Desktop
    Agent desktop provide front desk feature who responsible for handle job allocation and distribution and handling customer enquiry/ complain

 

  • Mobile Application
    Mobile user will has 2 role, supervisor and normal user, the supervisor can manage the job and schedule time of job to the normal work in his team.

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