Zoom Mobile and Desktop App
– A single, unified platform for video, phone, meetings, and chat on Windows, Apple MacOS, Apple iOS and Google Android devices
Business Application Integration
– Natively integrate a variety of business applications to enhance your employee and customer engagement experiences
Voicemail
– Voicemail transcription and notification allows you to easily manage voice messages from any device
Call Recording
– On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations
Call Blocking
– End users can manage personal call blacks lists to automatically block unwanted calls
Call Delegation
– Assign administrative assistants the privilege to make and receive calls on behalf of executives
Elevate to Meeting
– Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join
Listen (Monitor)
– Allows a user to silently monitor a call, such as an assistant taking notes for an executive
Barge
– A supervisor who is monitoring can enter the call, and the 3 parties can continue the conversation
Takeover
– A supervisor who is monitoring can enter the call and take over the conversation
Call Park
– Place a call in park and retrieve it from another Zoom Phone endpoint
Presence
– See when a contact is available before calling or transferring a call to them