2018 Avaya Product Update Seminar: Customer & Team Engagement Solutions

Event Details

Date:2 February 2018
Time:2:30 - 4:30pm
Venue:Skype Experience Center
Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
Language:Cantonese with English Terminology
Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)


Avaya Oceana, a comprehensive omnichannel solution, gives you the insights and tools you need to deliver an exceptional customer experience.

Use real-time data analytics for smarter decision-making, enhance agent-customer interactions and drive loyalty.

Optimize operations with seamless system and workflow integrations, and cultivate new opportunities with prepackaged and customized options.

Choose the deployment option that best suits your needs, and leverage our extensive expertise to design, implement and optimize your solution.

WebRTC, a powerful too with simple, effective, real-time click-to-call capabilities for your website, to further enhance your UC environment.

Join the seminar now & experience the most updated Avaya solutions!

Event Highlights


14:30 - 14:45Registration
14:45 – 15:10Introduction to Avaya Oceana – Omnichannel Solutions
by Mr. Andrew Yip, Senior Product Manager, ESI
15:10 – 15:30Avaya Aura Product Updates - Avaya & Skype for Business Integration - New product showcase
15:30 – 15:45Click-to-Call on Web Page: WebRTC for Communications
15:45 – 16:00Live Demonstration
16:00 – 16:30Ask the Expert & Social Networking

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