Intelligent Office Workshops

Cloud Expo Asia 2019 – Intelligent Workplace 2.0 was a great success! Hope that you had a great experience in our booth last month.

We have built a mini version of the entire Smart Office Solution with fully equipped demonstrations in our Skype Experience Centre now. The demonstrations include Room Booking Solution, Visitor Management, Conferencing Solution, Task Automation (RPA), Unified Communication, Devices, etc…The importance of collaboration is to improve employee satisfaction, energy efficiency and business sustainability.

We are hosting the Smart Office Workshops and will provide you expert advice on the entire solution, plus the beauties of Microsoft Teams.

Event Details

Date:28 June, 2019 (Friday) and 5 July, 2019 (Friday)
Time:2:30 - 4:30pm (Registration at 2:15pm)
Venue:Skype Experience Center
Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
Language:Cantonese with English Terminology
Admission:FREE
Enquiry:Ms. Phoebe Ng (2508 2132 / phoebe,ng@esi-asia.com)

Agenda

14:15-14:30Registration
14:30-14:35ESI Introduction
14:35 – 15:35Intelligent Office Introduction - Visitor Management - Room Booking Solution - IOT Solutions - Skype for Business & Teams - Conferencing Solutions - Robotics Process Automation - Interactive Panel & Different Mobility Devices
by TK, Solution Consultant, ESI - 28 July 2019 Andy Lau, Head of Microsoft Professional Team, ESI - 5 July 2019
15:35 – 15:45Break
15:45 – 16:30Consult Experts and Vendors
by Billy Chau, Partner Director, Telstra - 28 July 2019 Charles Chan, Enterprise Account Manager, Jabra - 5 July 2019 Vivian Chu, Commercial Account Manager, Logitech - 5 July 2019 CC Wong, Sr. Smart Office Solutions Manager, Lenovo Hong Kong - 5 July 2019
16:30 – 16:35Lucky Draw

Organizer

Event Highlights

Cloud Expo Asia 2019

Cloud Expo Asia, one of the biggest IT events will be held on  22-23 May 2019 at HKCEC, Hong Kong. Most of the major IT vendors in North Asia will be showcasing their products and solutions in 3 main streams: Data Centre World, Cloud Security and Internet of Things.

ESi is going to host The Intelligent Workplace 2.0 at Unified Communications Zone in Cloud Expo Asia. Intelligent Workplace 2.0 is the successor of the Intelligent Workplace that we held in Cloud Expo 2018. We will show you most inspiring insight and emerging technologies enriching your workplace collaboration environment by connecting different IOT devices.

Variety of intelligent technologies including Unified Communications, Conferencing Solutions, Room Booking Solutions, Security and Robotic Process Automation (RPA) will be demonstrated. These solutions help to boost office productivity, improve staff satisfaction, energy efficiency, and business sustainability.

You will see products and solutions from our alliance partners, AudioCodes, Deltapath, IR Prognosis, Jabra, Lenovo, Logitech, Morphisec, SOS, Shure, Telstra, ViaDirect

Exclusive tour:

30min individual tour for all solutions coverage and take the time consulting our experts.

Speaker Session:

30 minutes solutions sharing by sponsored vendors

**** limited seats for tour and session, comes with special gifts and lucky draw, Lets register ASAP!

Event Details

Date:22-23 May 2019
Time:22 May - 9:15am - 5:00pm // 23 May - 9:30am - 5:00pm
Venue:The Unified Communication Zone
Address:Hall 1C-E HKCEC, Wan Chai, Hong Kong
Language:Cantonese & English
Admission:FREE
Enquiry:Ms. Phoebe Ng (2508 2132 / phoebe.ng@esi-asia.com)

Agenda 

DateTimeTopic
22 May, Wednesday11:00 - 11:40Collaboration
by ESI, SOS, AudioCodes, Deltapath, Telstra
14:00 - 14:40Conferencing & Mobility Devices
by Logitech, Shure, Lenovo, ViaDirect, Jabra
16:00 - 16:40Global Connection & Data Security
byTelstra, Aura Alliance, SOS, IR Prognosis, Morphisec
23 May, Thursday15:00 - 15:50ESI - Teams on Smart Office
Shure - Empower Audio
Logitech - Empower Audio
Jabra - Enable Mobility
Lenvono - Conference Experencing
ViaDirect - Room Management
Morphisec - Cyber Security
Telstra - Teams Hosting
Aure Alliance - Global Connections

Event Highlights

Intelligent Workplace Sponsors

NICE RPA 7.0 Launch Cocktail Event

Event Details

Date:1 March 2019 (Fri)
Time:2:15 - 4:45pm
Venue:Wooloomooloo Prime (TST)
Address:Level 21, The ONE, 100 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Admission:Free (By invitation only)
Enquiry:Ms. Angie Lo (2508 2132) / angie.lo@esi-asia.com

To register, please fill in and submit below form on or before 28-Feb-2019

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    ESiNICE

    What is new about NICE RPA 7.0?

    •       Streamlines all stages of the automation lifecycle – from discovery and development to deployment and operation.

    •       Use AI-infused automation technology to speed up project success and provide quick ROI.

    •       Automation Finder which identifies processes which are ripe for automation and maximize results if automated.

    •       Automation Studio simplifies the automation design phase so developers can acquire new features from cloud.

    •       NICE RPA 7.0 introduces a Unified Admin, forming a part of the Robotic Control Room to manage deployment & administrate the virtual workforce.

    •       Employees can request assistance and interact with NICE Employee Virtual Attendant (NEVA) through text chat, and NEVA translates employee requests into structured workflow and performs them in real-time.

    Join our seminar session now & see how NICE RPA 7.0 can improve your workplace productivity!

    Agenda

    TimeAgenda
    14:45-15:00Registration
    15:00-15:05Welcome Speech
    by Yue Peng, Managing Director, Greater China, NICE
    15:05-15:35What is new about NICE 7.0?
    by Tomer Schwarts, Solution Executive Consultant - APA Solutions, NICE
    15:35-16:00NICE 7.0 Demonstration
    by Tomer Schwarts, Solution Executive Consultant - APA Solutions, NICE
    16:00-16:45Refreshment & Social Networking

    Microsoft Teams in Smart Office Seminar with Lenovo, NICE, Plantronics

    What is Smart Office?

    A smart office is a tech-heavy and intelligent open working space. It encourages task automation, unified communication and collaboration (UC&C), big data analysis and productivity boost, as a result of improving employee satisfaction, energy efficiency and business sustainability.

    Modern UC&C comes with two parts – collaboration app (software) and conferencing devices (hardware), and they work together to empower employees to engage with business. Microsoft Teams acts as the hub of collaboration, connecting Yamaha conferencing devices and Lenovo ThinkSmart Hub 500, while NICE RPA automates repetitive tasks to free your workforce for more strategic roles.

    Join the seminar now & explore how RPA can contribute to your retail business!

    Event Details

    Date:24 October 2018
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Agenda

    14:30 – 14:45Registration
    14:45 – 15:10Collaboration Hub in Smart Office: Microsoft Teams
    by Andy Lau, Head of Microsoft Professional Team, ESI
    15:10 – 15:30Lenovo ThinkSmart Hub 500 in Smart Office with Live Demo
    by Lenovo
    15:30 – 15:50Plantronics in Smart Office with Live Demo
    by Kinson Chin, Sales Manager, Hong Kong & Macau, Plantronics
    15:50 – 16:10NICE Robotic Process Automation in Smart Office with Live Demo
    by Perry So, Solution Consultant, ESI
    16:10 – 16:45Ask the Expert & Social Networking

    Organizers

      

      

    Event Highlights

    Jockey Club Homeless World Cup (HK) Fund-raising Tournament 2018

    Funded by The Hong Kong Jockey Club Charities Trust and organised by Hong Kong Street Soccer, the Jockey Club Homeless World Cup (Hong Kong) Fund-raising Tournament is one of the main programmes of the “Jockey Club Community Soccer for Hope”. Through football, a more inclusive society can be achieved, and people can be encouraged to embrace the homeless and disadvantaged, and help them to live a more positive life. “The Jockey Club Homeless World Cup (Hong Kong) Fund-raising Tournament” will also help to raise money to send the Hong Kong team to the 2018 Homeless World Cup international. Entrance to the event is free, and all are welcome to come and cheer the Hong Kong team on. Mark the date!

    RPA Series 1: Robotic Process Automation in Retail Industry Seminar

    What is Robotic Process Automation (RPA)?

    RPA is a tool interprets and automates apps to process a transaction, manipulate data, trigger responses and communicate with other digital systems.

    How does RPA help in retail industry?

    Other than easing most of the administrative tasks in the industry, RPA also caters repetitive processes such as account reconciliation, product scanning, data analytics and inventory management, resulting in advanced auditability, better CRM, error reduction and increased productivity and decreased cost.

    Examples of RPA Application in Retail Industry: Accounting & Finance, ERP Management, Customer Support Management, Demand & Supply Planning, Marketing & Customer Behavior Analysis, Logistics & Supply Chain Management

    Join the seminar now & explore how RPA can contribute to your retail business!

    Event Details

    Date:17 August 2018 (Fri)
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Agenda

    14:30-14:45Registration
    14:45-15:15Introduction to Robotic Process Automation (RPA)
    by Peter Chan, Enterprise Sales Director, NICE Hong Kong
    15:15 – 15:45How Can RPA Boost Productivity & Profitability Boost in Retail Business?
    by Andrew Yip, Product Director, ESI
    15:45 – 16:15Live Demonstration: Account Reconciliation
    by Perry So, Solution Consultant, ESI
    16:15 – 16:45Ask the Expert & Social Networking

     

    Organizers

    Event Highlights

    Cloud Expo Asia 2018 – The Unified Communication Zone

    Cloud Expo Asia, one of the biggest IT events will be held on  16-17 May 2018 at HKCEC, Hong Kong. Most of the major IT vendors in North Asia will be showcasing their products and solutions in 3 main streams: Data Centre World, Cloud Security and Internet of Things.

    ESi is going to host The Unified Communication Zone, showing you the latest UC insights by showcasing high-performance collaboration systems and cloud services on Microsoft Skype for Business. You will see products and solutions from our alliance partners, Crestron, Logitech, Jabra, NICE and Telstra offering visitors an all-rounded modern workplace experience – Collaboration Space, The Huddle Room, Connectivity Hub and Mobility Station.

    Event Details

    Date:16-17 May 2018
    Time:16 May - 9:15am - 5:00pm // 17 May - 9:30am - 5:00pm
    Venue:The Unified Communications Zone
    Address:Hall 1C-E HKCEC, Wan Chai, Hong Kong
    Language:Cantonese & English
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)
    ESI: Collaboration Space
    A creative space where your colleagues sit, stand, rest, work individually or as a team with a causal discussion. A Microsoft Surface Hub at the center serves as a whiteboard for brainstorming or a video conference display for any ad-hoc meeting.
    Crestron & Logitech: The Huddle Room
    Where your audio and video conferences take place: InFocus touchscreen display, Crestron tabletop SIP conference room and Logitech wide-angle camera MeetUp plus the SfB meeting control console, SmartDock. The Room is fully equipped.
    Telstra: Connectivity Hub
    Whether your firm is a startup with highly mobile-focused workforce, or a conglomerate with multiple branches across the globe, Telstra is there to provide its leading voice capabilities and connectivity under your desired SfB deployment options – on premise, cloud or hybrid.
    Jabra: Mobility Station
    Nowadays not only mobile workers but also for colleagues in a smart office, every corner is a work station – all they need is a device connecting to O365, and a Jabra headset plus speakerphone for ad-hoc audio meetings, plus a Logitech desktop camera BRIO for VC.
    NICE: Operations Lab
    “Automating mundane office tasks” by RPA is definitely in-line with an Intelligent Workplace. AudioCodes CloudBond serves as the backbone of SfB environment, and IR Prognosis to monitor the UC network to greatly reduce workload of IT & Operation Teams of your company.

    Event Highlights

    Sponsors

    Microsoft Surface Hub with Next-Gen Agent-Customer Interaction Seminar

    Microsoft Surface Hub is not only a new asset to modern workplace collaboration, but also can be turned into a remote agent kiosk.

    With the applications developed by ESi, your company can do real-time video call between your agent and customer and also valued-added functions such as remote document printing or scanning at the kiosk – all done in a few clicks.

    At the backend, NICE Robotic Automation automates mundane, repetitive & time-consuming processes, e.g. order form filling, database retrieval, from start to finish. Employees are freed up to focus on more sophisticated tasks which require decision making.

    Join the seminar now & try out the Surface Hub at our Skype Experience Center for FREE!

    Event Details

    Date:27 April 2018
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Agenda

    14:30 – 14:45Registration
    14:45 – 15:15Introduction to the Next-Gen Agency-Customer Interaction
    by Andy Lau, Skype for Business Virtual Technology Solution Professional
    15:15 – 15:45The Engaging & Productive Tool: Microsoft Surface Hub
    by Andy Lau, Skype for Business Virtual Technology Solution Professional
    15:45 – 16:15Welcome to the World of AI: NICE Robotic Process Automation
    by Andrew Yip, Product Director, ESI
    16:15 – 16:30Ask the Expert & Social Networking

    Event Highlights

    Microsoft Tech Summit 2018

    Microsoft Tech Summit 2018, one of the biggest IT events in Hong Kong annually, attracted over 1500 IT professionals and developers to discuss the latest developments in cloud computing and IT infrastructure and how these can be key drivers underpinning digital transformation within enterprises.

    ESi is both the Diamond and Gold Sponsors and showcases our unified communication technology together with our valued vendors – AudioCodes, Enghouse Interactive, Jabra, IR Prognosis, Logitech and NICE. Come and visit our booth to learn more on the latest UC&C products or solutions!

    Event Details

    Date:28-29 March 2018
    Time:9:00am - 6:00pm
    Venue:HKCEC
    Address:Floor 2-4, Hong Kong Convention and Exhibition Centre (Old Wing) 1 Harbour Road, Wan Chai, Hong Kong
    Language:English and Cantonese

    Event Highlights

    2018 Avaya Product Update Seminar: Customer & Team Engagement Solutions

    Event Details

    Date:2 February 2018
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Introduction

    Avaya Oceana, a comprehensive omnichannel solution, gives you the insights and tools you need to deliver an exceptional customer experience.

    Use real-time data analytics for smarter decision-making, enhance agent-customer interactions and drive loyalty.

    Optimize operations with seamless system and workflow integrations, and cultivate new opportunities with prepackaged and customized options.

    Choose the deployment option that best suits your needs, and leverage our extensive expertise to design, implement and optimize your solution.

    WebRTC, a powerful too with simple, effective, real-time click-to-call capabilities for your website, to further enhance your UC environment.

    Join the seminar now & experience the most updated Avaya solutions!

    Event Highlights

    Agenda

    14:30 - 14:45Registration
    14:45 – 15:10Introduction to Avaya Oceana – Omnichannel Solutions
    by Mr. Andrew Yip, Senior Product Manager, ESI
    15:10 – 15:30Avaya Aura Product Updates - Avaya & Skype for Business Integration - New product showcase
    15:30 – 15:45Click-to-Call on Web Page: WebRTC for Communications
    15:45 – 16:00Live Demonstration
    16:00 – 16:30Ask the Expert & Social Networking

    PBX Migration To Cloud Telephony Seminar by ESI, Oracle, TATA

    Event Details

    Date:8 December 2017
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese & English
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Higlights

    Introduction

    To power your solutions in the cloud and increase productivity, Microsoft Skype for Business and TATA Communications Global SIP Connect are the right set of complete solution to enhance your company UC environment.

    Microsoft’s Skype for Business, an all-in-one app with messaging, meeting, calling and content sharing features to enable seamless collaboration between your users. While SIP trunk is essential in creating an IP platform to enable many enterprise applications including Skype for Business. TATA Communications is the largest wholesale voice provider in the world with their SIP trunking covering 89% of world GDP.

    • 80% respondents from digitally maturing companies say their companies are actively bolstering risk taking, agility and collaboration
    • 97% businesses believe technology enabled workplace collaboration is key to competitive advantage

    With the expectations now set for rich collaboration experiences, the next generation of users, the talent of tomorrow, will be even more demanding as ubiquitous access and limitless bandwidth will become part of their world.

    Join the seminar now & learn how your workforce can be connected anywhere, any time with any devices.

    Agenda

    14:30 - 14:45Registration
    14:45 - 15:10Transform your communications with Skype for business
    by Andy Lau, Skype for Business, Virtual Technology Solution Professional, ESi
    15:10 - 15:30Digital Business Collaboration with Hosted Skype for Business
    by Manish Tiwari, Director – Unified Communications & Collaboration, APAC, TATA
    15:30 - 15:50Transforming Connectivity with SIP
    by Ankur Talwar, Sales Director, Oracle Communications
    15:50 - 16:30Ask the Expert & Social Networking

    Enabling Future Smart Workspaces with ESI & Logitech

    Is your company ready to adapt the new ways people work – more mobile, increasing demand on collaboration yet higher standard of productivity?

    Conferencing anywhere is one of the key highlights in smart office. Logitech combines the familiar Skype for Business experience with the meeting control console SmartDock, the next generation Microsoft Skype Room System, a smooth and cost effective long distance VC can be completed via Logitech razor-clear, wide-angle camera. We aim to bring the leading audio and video experience to your workplace with the utmost simplicity and ease-of-use.

    Join our seminar session now & see how to transform every corner of your office into a rich collaborative space.

    Event Details

    Date:29 November 2017 (Wed)
    Time:2:30 - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Highlights

    Agenda

    14:30 – 14:45Registration
    14:45 – 15:05Digital Transformation of Traditional to Smart Office
    by Andy Lau, Skype for Business Virtual Technology Solution Professional, ESI
    15:05 – 15:25How to Enable Video Conferencing from Your Workstation and to Every Meeting Rooms in a Simple & Cost Effective Way?
    by Billy Chan, Sales Manager – Commercial, Logitech Asia Pacific Ltd.
    15:25 – 15:45Live Demonstration on Different Conferencing Scenarios
    15:45 – 16:00Lucky Draw & Ask the Expert
    16:00 – 16:30Social Networking

    Organizers

    Creating Your Next Generation Workplace Seminar

    Voice. Video. Collaboration.

    From huddle rooms to boardrooms, you have probably faced audio-visually challenges. Is your company ready to adapt the new ways people work, i.e. more mobile, increasing demand on collaboration yet higher standard of productivity is required?

    Combining the familiar Skype for Business experience on the brand new touch display, Microsoft Surface Hub, via Polycom control console PANO and newly launched MSR series, we bring the leading audio and video experience to your workplace with the utmost simplicity and ease-of-use.

    Join our seminar session now & see how you can turn your meeting room into a collaboration hub of productivity.

    Event Details

    Date:27 September 2017 (Wed)
    Time:2:15pm - 5:00pm
    Venue:Star Room, Cordis Hotel
    Address:Level 42, 555 Shanghai Street, Mongkok, Kowloon, Hong Kong
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Agenda

    14:15-14:30Registration & Showcase Visit
    14:30-14:45Productivity Boost in Modern Workplace – Why & How?
    by TK Leung, Solution Consultant, Expert Systems IVR (Asia) Co. Ltd.
    14:45-15:05Digital Workplace with Skype Room System
    by Steven Leung, Technical Sales Manager, Polycom Asia Pacific Pte Ltd.
    15:05-15:25Modern Workplace with Skype for Business
    by Gavin Leung, Technology Manager – Modern Workplace, Microsoft HK Limited
    15:25-15:45Live Demonstration on Modern Workplace
    15:45-16:00Ask the Expert
    16:00-16:45Refreshment & Showcase Visit

    Event Highlights

    Organizers

    Boost Customer Satisfaction and Business Growth Seminar: Start With Your Contact Center

    Contact center is where your customers and frontline staff directly communicate, which means a vital platform to your business growth.

    There are plenty of contact center solutions in the market – how much do you know about them? Which one suits your company most?

    Join the seminar now & learn more about how a customized contact center can benefit to your business growth.

    Event Details

    Date:11 August 2017 (Friday)
    Time:2:30pm - 4:30pm
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Highlights

    Agenda

    14:30 - 14:45Registration
    14:45 - 15:00Boost Customer Satisfaction: How a Modern & Compatible Contact Center Look Like?
    by TK Leung, Solution Consultant, ESI
    15:00 - 15:15All-in-One Contact Center Solution: Avaya IPOCC
    by Mr. Andrew Yip, Senior Product Manager, ESI
    15:15 - 15:35Live Demonstration on Avaya IPOCC
    15:35 - 15:45Break
    15:45 - 16:00Expand Skype for Business with Contact Center Solutions
    by Mr. Keith Fong, Product Manager / R&D Team, ESI
    16:00 - 16:20Live Demonstration on EICC
    16:20 - 16:35First Global CPaaS: Loved by developers. Built for business.
    by Candy Lam, Presales Consultant, Nexmo, The Vonage API Platform
    16:35 - 17:00Ask the Expert & Social Networking

    WEY Technology Smart Visual Workshop

    Do you have workstations with multiple monitors, keyboards or mouse?

    Do you have control room or monitoring platforms require high standard of security & operation efficiency?

    WEY Technology, a Swiss company with 33 years of expertise, is here to provide customized solutions for trading floor, control centers, health care organizations and audiovisual environment such as lecture halls and conference rooms.

    Join the seminar now & learn more about how WEY simplifies your hardware connection while increasing your operation performance.

    Event Details

    Date:16 June 2017
    Time:14:15 - 16:45 (Registration starts at 14:15)
    Venue:Skype Experience Centre
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Highlights

    Agenda

    14:15 - 14:30Registration
    14:30 - 15:00Introduction of WEY Technology Portfolio
    15:00 – 15:30Live Demonstration on WEY Smart Keyboard
    15:30 – 16:00WEY Technology Case Sharing
    16:00 – 16:45Ask the Expert & Social Networking

    LetEatGo 2017 – City Orienteering Programe

    ESI is pleased to participate in “Let Eat Go” City Orienteering Program, organized by PFB. This fundraising program aims to give participants an opportunity to feel and learn about Grassroots’ lives in Sham Shui Po, and to support hot meal services for the deprived groups of the public with their compassion.

    Participants are required to plan their own route leading to a number of “Check Points” where they will scan QR Codes with their mobile devices to obtain information for completing checkpoint missions. Scores of each check point varies, depending on the distance of the checkpoint and difficulty of the missions. Any team, individual or family group which gets the highest score wins, whilst in the case of equal scores, the ones finished earliest wins. To win extra scores, participants are encouraged to bring food (canned food, oatmeal or rice) and carry them through their journey, after which the food will be distributed among the needy by PFB.

    Event Highlights

    IR LAUNCHES NEXT GENERATION PROGNOSIS UC ASSESSOR AS A CLOUD-BASED SERVICE; ADDS SUPPORT FOR MICROSOFT TEAMS

    IR LAUNCHES NEXT GENERATION PROGNOSIS UC ASSESSOR AS A CLOUD-BASED SERVICE; ADDS SUPPORT FOR MICROSOFT TEAMS

     

    Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success

     

    ORLANDO, Fla., September 25, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced its automated unified communications (UC) network assessment and testing solution, IR Prognosis UC Assessor, is now delivered as a cloud-based service. Certified by Microsoft and recommended in the Skype Operations Framework, Prognosis UC Assessor also now supports Microsoft Teams in addition to Microsoft Skype for Business.

     

    A comprehensive network assessment is a critical component of any successful UC deployment. It ensures optimal user experience with voice, video, and virtual meeting solutions provided through Microsoft Skype for Business and Microsoft Teams. Prognosis UC Assessor will identify network quality and performance levels according to Microsoft minimum requirements, and will help troubleshoot and remediate identified problem areas across the entire network path.

     

    “In the past, network assessments were a headache because set up was challenging and time-consuming,” said James Banach, Practice Development Lead at New Signature, a leading Microsoft partner. “IR Prognosis UC Assessor streamlines the assessment process, providing insights that make deployment or migration fast and easy. Its flexibility also allows us to test multiple locations and manage remotely, so that we can maximize the customer experiences that the transformative business solutions from Microsoft can provide.”

     

    As a cloud-based service, the next generation Prognosis UC Assessor dramatically reduces assessment setup and remote management to a matter of minutes, providing network performance insights immediately for customers and partner managed services. Management is done from anywhere through a single online dashboard, allowing remote control of all assessment tests while aggregating results across all individual assessment tests. In addition, Prognosis UC Assessor allows organizations to assess and test internal networks between locations, up to Skype for Business Online in Office 365, and any or all combinations with pass/fail ratings according to Skype for Business published minimum performance levels.

     

    “Organizations are investing in cloud-based UC solutions from companies like Microsoft because of their ability to support digital transformation within a business,” said John Merakovsky, CEO at IR. “Though, if networks are not properly assessed, user experience of voice, video and virtual meetings can suffer, which in turn can hamper digital transformation efforts. The next generation of Prognosis UC Assessor is delivered from the cloud, cutting down assessment set up time. With the addition of support for Microsoft Teams, organizations can ensure smooth migration or deployment.”

     

    Prognosis UC Assessor is available now, and more information on the new cloud-based service can be found here on the IR website.

     

    IR will also be exhibiting Prognosis UC Assessor at booth #2057 at Microsoft Ignite at the Orange County Convention Center in Orlando, Fla., September 25-28, 2017.

     

    About IR

    IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com

    Cloud Expo Asia 2017 – The Unified Communication Zone

    Cloud Expo Asia, one of the biggest IT events will be held on  24-25 May 2017 at HKCEC, Hong Kong. Most of the major IT vendors in North Asia will be showcasing their products and solutions in 3 main streams: Data Centre World, Cloud Security and Internet of Things.

    ESi is going to host The Unified Communication Zone, showing you the latest UC insights by showcasing high-performance collaboration systems and cloud services on Microsoft Skype for Business. You will see products and solutions from our alliance partners, AudioCodes, Logitech, Plantronics and SOS, offering visitors an all-rounded UC experience – Skype for Business and PBX connection, audio and video conference and mobile device security.

    Event Details

    Date:24-25 May 2017
    Time:24 May - 9:15am - 5:00pm // 25 May - 9:30am - 5:00pm
    Venue:The Unified Communication Zone
    Address:Hall 1C-E HKCEC, Wan Chai, Hong Kong
    Language:Cantonese & English
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Agenda (Same on both 24 & 25 May)

    TimeTopic
    10:15-10:30The New Digital Workspace - Workplace Productivity as a Service (WPaaS)
    by Mr. Andy Lau, Skype for Business Virtual Technology Solution Professional, ESi
    11:15-11:30Modern Workplace and SaSS Solution
    by Mr. Kinson Chin, Sales Manager - Hong Kong & Macau, Plantronics
    12:15-12:30How Video Conference Enables Every Meeting Room in Your Organization?
    by Mr. Billy Chan, Sales Manager - Commercial, Logitech
    14:30-14:45What you need for Skype for Business Cloud PBX?
    by Mr. Andrew Mok, Sales Engineer, AudioCodes
    15:30-15:45All-In-ONE: Cloud Productivity, Mobile Device Security, Business Continuity & Disaster recovery
    by Mr. Vincent Chak, Solutions Manager, SOS

    Event Highlights

    UC Zone Sponsors

    Microsoft Tech Summit 2017

    Microsoft Tech Summit 2017, one of the biggest IT events in Hong Kong annually, attracted over 1500 IT professionals and developers to discuss the latest developments in cloud computing and IT infrastrucutre and how these can be key drivers underpinning digital transformation within enterprises.

    ESi is the Diamond Sponsor and showcases our unified communication technology on the 4th floor of HKCEC together with our valued vendors, AudioCodes, Logitech, NICE and Plantronics. Come and visit our booth to learn more on the latest UC&C products or solutions!

    Event Details

    Date:14-15 February 2017
    Time:9:00am - 6:00pm
    Venue:HKCEC
    Address:Floor 2-4, Hong Kong Convention and Exhibition Centre (Old Wing) 1 Harbour Road, Wan Chai, Hong Kong
    Language:English and Cantonese

    Event Highlight

    Express Call Router Workshop: Skype for Business & Avaya / Cisco Integration

    If you want to integrate Skype for Business & Avaya / Cisco (or any other PBX) co-existing leverages direct SIP or TDM connectivity and keeps user experience and connection features between PABX and Skype for Business. Phase-to-phase migration is allowed for simplified engineering tasks.

    Key Features of Express Call Router:

    Voicemail Server  //  IP-Phone Provisioning  //  Account code  //  Call Detail Reporter  //  IVR (hotline service 4 port)  //  SBC/TDM Call Routing

    Join the seminar now & learn more about Express Call Router!

    Event Details

    Date:24 February 2017 (Fri)
    Time:2:15pm - 5:00pm (Registration starts at 2:15pm)
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Highlights

    Agenda

    14:15 – 14:30Registration
    14:30 – 14:50Current Situation of PBX in the Market
    14:50 – 15:20Enjoy Skype for Business features with Your Existing PBX
    15:20 – 15:40Live Demonstration on Express Call Router
    16:15 – 17:00Ask the Expert & Social Networking

    Learning and Teaching Expo 2016

    We are pleased to be one of the joint sponsors with Revolabs in Learning and Teaching Expo 2016. It is Asia’s leading education show attracting an audience of over 9,000 buyers and educators from both government and international schools.

    In 2016 the Expo enters its seventh year and it will continue to provide an annual platform for education buyers, governments, school leaders, teachers and educators in Asia to discover the latest developments in educational resources and learning technology.

    Event Details

    Date:8-10 December 2016
    Time:10am - 6pm (Thu, Fri) 10am - 5pm (Sat)
    Venue:HKCEC
    Address:Hall 3DE, Hong Kong Convention & Exhibition Centre, Wan Chai
    Language:Cantonese

    Event Highlights

    Microsoft Channel Kick-Off 2015

    ESi is delighted to be one of the sponsors in Microsoft Channel Kick-off this year – the largest and most informative annual partner event in Hong Kong.

    This year, Microsoft will empower partners with Accelerate Your Success, focusing on differentiating their business, modernizing marketing and sales efforts, optimizing operations and delivering customer lifetime value. All new and existing partners are most welcome.

    Event Details

    Date:11 September 2015
    Time:1:15 - 6:30pm
    Venue:HKCEC
    Address:Convention Hall B, 1/F, Hong Kong Convention & Exhibition Centre (Phase 1)
    Language:Cantonese & English

    Event Highlights

    The New Era of Mobility Solution Seminar

    Skype for Business mobility lets you communicate and collaborate with anyone, anywhere, on any device, on the go – including voice and video over wireless, rich presence, instant messaging, meetings and calling features from a single, easy-to-use interface available on Windows PCs, Windows Phone, iOS, and Android smartphones or tablets.

    We insist setting high standard of transmission security even in the mobile environment. Microsoft Enterprise Mobility Suite (EMS) guards your data from attacks on multiple levels using identity-driven security innovations. Productivity and flexibility without compromise.

    In this workshop, we aim to demonstrate and allow you to experience DIFFERENT collaboration scenarios WITHOUT geographic boundary or risking company security using market leading UC solutions and devices from IR Prognosis, Microsoft, Plantronics and SOS Group.

    Event Details

    Date:15 December 2016 (Thursday)
    Time:2:15pm - 5:00pm (Registration starts at 2:15pm)
    Venue:Skype Experience Center
    Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
    Language:Cantonese with English Terminology
    Admission:FREE (by invitation only)
    Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

    Event Highlights

    Agenda

    14:15-14:30Registration
    14:30-14:45The New Era of Mobility Solution
    14:45-15:20Live Demo: How to implement Skype for Business On The Go?
    15:20-15:40Secure Your Mobile Devices with Microsoft EMS
    15:40-16:00Experiencing Essential Peripheral Devices for Mobility
    16:00-16:15Managing Skype for Business Experience for Mobile Users
    16:15-17:00Ask the Expert & Social Networking

    Solution Partners:

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