Boost Customer Satisfaction and Business Growth Seminar: Start With Your Contact Center

Contact center is where your customers and frontline staff directly communicate, which means a vital platform to your business growth.

There are plenty of contact center solutions in the market – how much do you know about them? Which one suits your company most?

Join the seminar now & learn more about how a customized contact center can benefit to your business growth.

Event Details

Date:11 August 2017 (Friday)
Time:2:30pm - 4:30pm
Venue:Skype Experience Center
Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
Language:Cantonese with English Terminology
Enquiry:Ms. Angie Lo (2508 2132 /

Event Highlights


14:30 - 14:45Registration
14:45 - 15:00Boost Customer Satisfaction: How a Modern & Compatible Contact Center Look Like?
by TK Leung, Solution Consultant, ESI
15:00 - 15:15All-in-One Contact Center Solution: Avaya IPOCC
by Mr. Andrew Yip, Senior Product Manager, ESI
15:15 - 15:35Live Demonstration on Avaya IPOCC
15:35 - 15:45Break
15:45 - 16:00Expand Skype for Business with Contact Center Solutions
by Mr. Keith Fong, Product Manager / R&D Team, ESI
16:00 - 16:20Live Demonstration on EICC
16:20 - 16:35First Global CPaaS: Loved by developers. Built for business.
by Candy Lam, Presales Consultant, Nexmo, The Vonage API Platform
16:35 - 17:00Ask the Expert & Social Networking

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